Receptionists and Information Clerks in the Waterbury-Shelton Metro

BLS metro-level wage data places Receptionists and Information Clerks pay in Waterbury-Shelton, CT at a median of $41,050 per year ($19.73/hr), drawn from the OEWS May 2025 release for this Metropolitan Statistical Area. Compared with the national median of $38,010, the metro estimate is +8% above. OEWS reports the difference but does not identify its cause. Approximately 1,550 receptionists and information clerks are employed across the Waterbury-Shelton MSA in SOC 43-4171.

The Waterbury-Shelton pay distribution spans from $34,010 at the 10th percentile to $49,920 at the 90th, a 1.5× observed spread. Differences in specialization, employer, sector, location, credentials, schedule, and experience may all contribute, but OEWS does not isolate their effects. The 25th percentile sits at $35,820 and the 75th at $46,810, so half of Waterbury-Shelton-based receptionists and information clerks earn within that middle band.

Metro figures use establishment work location, not worker residence. BLS draws metro boundaries from the OMB MSA definitions, so Waterbury-Shelton, CT covers the central city plus outlying counties tied to the metro economically. OEWS includes straight-time pay, tips, commissions, incentive pay, and production bonuses. It excludes employer health and retirement benefits, overtime premiums, stock compensation, signing bonuses, and other nonproduction bonuses. The same occupation's national profile, statewide CT estimate, and peer-metro rows provide distinct geographic comparisons. A published median is a benchmark, not a prediction or ceiling for one worker.