Burlington, NC · SOC 43-4051

Customer Service Representatives in the Burlington Metro

Metro area salary data from the Bureau of Labor Statistics (May 2025)

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Geography used: wage and employment figures cover the full Burlington, NC BLS wage area, not only its central city; the comparison figure is the United States national estimate. Verify with the BLS OEWS source tables.

Median Salary

$41,040

per year in the Burlington metro

8% below

National Median

$44,770

per year nationally

Hourly Rate

$19.73/hr

median hourly

Employment

1,290

jobs in the Burlington metro

The Burlington pay distribution spans from $29,120 at the 10th percentile to $57,150 at the 90th, a 2.0× observed spread. Differences in specialization, employer, sector, location, credentials, schedule, and experience may all contribute, but OEWS does not isolate their effects. The 25th percentile sits at $34,950 and the 75th at $48,000, so half of Burlington-based customer service representatives earn within that middle band.

Metro figures use establishment work location, not worker residence. BLS draws metro boundaries from the OMB MSA definitions, so Burlington, NC covers the central city plus outlying counties tied to the metro economically. OEWS includes straight-time pay, tips, commissions, incentive pay, and production bonuses. It excludes employer health and retirement benefits, overtime premiums, stock compensation, signing bonuses, and other nonproduction bonuses. The same occupation's national profile, statewide NC estimate, and peer-metro rows provide distinct geographic comparisons. A published median is a benchmark, not a prediction or ceiling for one worker.

Salary Range in the Burlington Metro

Annual Salary Distribution

10th$29,120
25th$34,950
Median$41,040
75th$48,000
90th$57,150

Top Paying Jobs in Burlington

1. Physicians, All Other Small sample: Small sample: this BLS estimate rests on 90 workers (fewer than 100). $350,130 2. Dentists, General Small sample: Small sample: this BLS estimate rests on 60 workers (fewer than 100). $166,330 3. Computer and Information Systems Managers $165,490 4. Marketing Managers Small sample: Small sample: this BLS estimate rests on 80 workers (fewer than 100). $164,770 5. Natural Sciences Managers Small sample: Small sample: this BLS estimate rests on 40 workers (fewer than 100). $163,020 6. Purchasing Managers Small sample: Small sample: this BLS estimate rests on 30 workers (fewer than 100). $152,870 7. Architectural and Engineering Managers Small sample: Small sample: this BLS estimate rests on 60 workers (fewer than 100). $150,080 8. Human Resources Managers Small sample: Small sample: this BLS estimate rests on 60 workers (fewer than 100). $135,220 9. Financial Managers $134,760 10. Nurse Practitioners Small sample: Small sample: this BLS estimate rests on 80 workers (fewer than 100). $131,980

Small sample marks a row whose BLS estimate rests on fewer than 100 workers. It is still a published figure, but BLS reports more sampling error for cells this small: the median relative standard error of the mean wage is 3.4% under 100 workers against 2.1% at 100 or more (May 2025 metro estimates). Small gaps in rank between neighbouring rows may not be meaningful.

Similar Occupations in Burlington

Other roles inside the Burlington, NC MSA from the same SOC major group.

Bill and Account Collectors

in Burlington

Billing and Posting Clerks

in Burlington

Bookkeeping, Accounting, and Auditing Clerks

in Burlington

Brokerage Clerks

in Burlington

Cargo and Freight Agents

in Burlington
Compare Customer Service Representatives against another occupation → ← National Customer Service Representatives salary Customer Service Representatives in NC →

How much do Customer Service Representatives make in the Burlington metro area?

How much do Customer Service Representatives make in the Burlington metro area? ▼
The median annual salary for Customer Service Representatives in Burlington, NC is $41,040 ($19.73/hour). The salary range spans from $29,120 at the 10th percentile to $57,150 at the 90th percentile.
How does Customer Service Representatives pay in the Burlington metro compare nationally? ▼
Customer Service Representatives pay in Burlington, NC is 8% below the national median of $44,770. There are approximately 1,290 Customer Service Representatives jobs in this metro area.

Last updated: May 2025 (BLS OEWS annual release). Source: U.S. Bureau of Labor Statistics, OEWS May 2025.

Source data and WageDex calculations are identified in context on this page. Wage figures are computed directly from BLS OEWS data for the full Burlington, NC wage area. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of May 2025.