Office and Administrative Support Occupations
BLS May 2025 wages Peer-group outlier SOC 43-4081

Hotel, Motel, and Resort Desk Clerks

Median pay sits 40% below the mid peer in Office and Administrative Support Occupations (neighbors include Executive Secretaries and Executive Administrative Assistants, Communications Equipment Operators, All Other, Postal Service Mail Sorters, Processors, and Processing Machine Operators, Brokerage Clerks).

Full salary details → About this data

Same-major-group titles next to Hotel, Motel, and Resort Desk Clerks: Executive Secretaries and Executive Administrative Assistants ($77K) , Communications Equipment Operators, All Other ($55K) , Postal Service Mail Sorters, Processors, and Processing Machine Operators ($58K) , Brokerage Clerks ($66K) . Hash-ordered per card so residual SOC siblings do not share an identical peer sentence.

What Hotel, Motel, and Resort Desk Clerks publish as work

O*NET task statements for SOC 43-4081 - occupation-level descriptions, not every employer's posting. Sibling cards diverge here because the task set is entity-keyed.

  1. 1. Greet, register, and assign rooms to guests of hotels or motels
  2. 2. Contact housekeeping or maintenance staff when guests report problems
  3. 3. Issue room keys and escort instructions to bellhops
  4. 4. Make and confirm reservations
  5. 5. Verify customers' credit, and establish how the customer will pay for the accommodation
  6. 6. Keep records of room availability and guests' accounts, manually or using computers
  7. 7. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers
  8. 8. Review accounts and charges with guests during the check out process
  9. 9. Record guest comments or complaints, referring customers to managers as necessary
  10. 10. Compute bills, collect payments, and make change for guests
  11. 11. Transmit and receive messages, using telephones or telephone switchboards
  12. 12. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, din…

Hotel, Motel, and Resort Desk Clerks: O*NET ranks Speaking first

Importance-ranked O*NET profile for SOC 43-4081 - lead skill Speaking at 3.8 ; lead knowledge Customer and Personal Service. Sibling cards diverge here even when peer titles overlap.

Top skills

  1. 1. Speaking 3.8
  2. 2. Social Perceptiveness 3.8
  3. 3. Service Orientation 3.6
  4. 4. Active Listening 3.4
  5. 5. Coordination 3.1
  6. 6. Reading Comprehension 3.0
  7. 7. Monitoring 3.0
  8. 8. Complex Problem Solving 3.0

Knowledge areas

  1. 1. Customer and Personal Service 4.3
  2. 2. English Language 4.2
  3. 3. Public Safety and Security 3.7
  4. 4. Administrative 3.6
  5. 5. Computers and Electronics 3.4
  6. 6. Administration and Management 3.2
Pay vs Office and Administrative Support Occupations peers
-40%
vs mid peer median $58,260
This role $35,070/yr
$35K
National median
↑ +4%
Growth 2024-2034
43,600
Annual openings
261,420
Estimated US jobs
Executive Secretaries and Executive Administrative Assistants
Highest-pay peer · $77K

Typical Entry and Preparation Assignments

Entry education High school diploma or equivalent

Top Paying States for Hotel, Motel, and Resort Desk Clerks

1. New York $38,590
2. Vermont $44,940
3. Nevada $38,900
4. Washington $40,460
5. Massachusetts $39,400
6. Rhode Island $37,840
7. District of Columbia $47,060
8. Hawaii $59,110
9. California $39,360
10. New Jersey $38,110

Other Office and Administrative Support Occupations titles

  1. 1. Postal Service Mail Sorters, Processors, and Processing Machine Operators $58,470
  2. 2. Brokerage Clerks $65,750
  3. 3. Postal Service Clerks $62,130
  4. 4. Executive Secretaries and Executive Administrative Assistants $76,590
  5. 5. Desktop Publishers $55,290
  6. 6. Communications Equipment Operators, All Other $54,680

Among Office and Administrative Support Occupations peers on this card, Hotel, Motel, and Resort Desk Clerks sits 40% below the mid peer median ($58,260). Its own median is $35,070.

Employment Projections expect +4% change between 2024 and 2034 (about as fast as average vs baseline 3.1%). About 43,600 annual openings are projected. BLS assigns High school diploma or equivalent as typical education needed for entry. These are occupation-level assignments, not universal requirements. BLS does not publish a separate occupation-specific safety rate for this role; its broad SOC-group rate is excluded from this career card's grade.

Highest published state median in this ranking: New York at $38,590. The table records differences without proving causes. Highest-pay peer shown here: Executive Secretaries and Executive Administrative Assistants at $76,590. Compare the same statistic in the relevant local wage area before treating the national median as a personal benchmark; OEWS excludes employer benefits.

Hotel, Motel, and Resort Desk Clerks pay-rank #54 in Office and Administrative Support Occupations

On the Office and Administrative Support Occupations median table (54 detailed occupations with OEWS medians), Hotel, Motel, and Resort Desk Clerks lands at #54, in the lower third. That rank is a table position, not a statement about individual workers.

Other lower-third titles · closest medians

Full Salary Details Compare this role

Data from U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025. Projections from BLS Employment Projections program, 2024-2034.

SOC 43-4081 · national median $35,070 · lower third of Office and Administrative Support Occupations (#54/54). Open the full OEWS map or a named state before treating the card median as a local ask.

Hotel, Motel, and Resort Desk Clerks salary map

State, metro, and percentile for SOC 43-4081

New York · top state for Hotel, Motel, and Resort Desk Clerks

$39K published median

Vermont · #2 state pay

$45K · behind New York

Executive Secretaries and Executive Administrative Assistants

Highest-pay peer vs Hotel, Motel, and Resort Desk Clerks · $77K

Communications Equipment Operators, All Other

Lower-pay peer beside Hotel, Motel, and Resort Desk Clerks · $55K

Compare Hotel, Motel, and Resort Desk Clerks

Head-to-head OEWS medians with another SOC
Compare Hotel, Motel, and Resort Desk Clerks with another occupation →

Peer-comparison next reads

Compare Hotel, Motel, and Resort Desk Clerks

Against another occupation

Executive Secretaries and Executive Administrative Assistants card

Top peer in this major group

Frequently Asked Questions

Where does Hotel, Motel, and Resort Desk Clerks land on the Office and Administrative Support Occupations median table? ▼
Hotel, Motel, and Resort Desk Clerks is pay-rank #54 of 54 in this major group, lower third of the median table. Closest lower-third titles: Library Assistants, Clerical ($37K), Gambling Cage Workers ($38K), Receptionists and Information Clerks ($38K), Switchboard Operators, Including Answering Service ($39K). That position is a table rank, not a worker percentile.
What do hotel, motel, and resort desk clerks do day to day? ▼
O*NET lists published task statements for Hotel, Motel, and Resort Desk Clerks. Leading ones include: Greet, register, and assign rooms to guests of hotels or motels; Contact housekeeping or maintenance staff when guests report problems; Issue room keys and escort instructions to bellhops; Make and confirm reservations. These are occupation-level task descriptions, not every employer's job description.
Which O*NET skills rank highest for hotel, motel, and resort desk clerks? ▼
For SOC 43-4081, O*NET importance scores lead with Speaking (3.8), Social Perceptiveness (3.8), Service Orientation (3.6), Active Listening (3.4). Knowledge areas emphasize Customer and Personal Service, English Language, Public Safety and Security. These are occupation-level profiles, not a hiring checklist for every employer.
What is the OEWS national median for Hotel, Motel, and Resort Desk Clerks? ▼
May 2025 OEWS reports $35,070 as the national median for Hotel, Motel, and Resort Desk Clerks. The published 10th-90th range is $27,120 to $45,470. Beside Executive Secretaries and Executive Administrative Assistants ($76,590), this is the occupation-level national figure, not a local offer.
What employment change does BLS publish for Hotel, Motel, and Resort Desk Clerks? ▼
The 2024-2034 projection for Hotel, Motel, and Resort Desk Clerks is +4%. Projected annual openings: about 43,600. Relative to the current all-occupations baseline of 3.1%: about as fast as average.
What typical entry education does BLS assign to Hotel, Motel, and Resort Desk Clerks? ▼
BLS assigns High school diploma or equivalent as the typical-education-needed-for-entry category for Hotel, Motel, and Resort Desk Clerks. These are occupation-level labels, not every employer's hiring rule.
Which three states show the highest OEWS medians for Hotel, Motel, and Resort Desk Clerks? ▼
New York ($38,590), Vermont ($44,940), Nevada ($38,900) lead this ranking. The table does not identify why those state estimates differ.

Source data and WageDex calculations are identified in context on this page. Wage and state figures use BLS OEWS May 2025; growth and education use BLS Employment Projections for 2024-2034; safety fields cite BLS CFOI/SOII; task statements cite O*NET where shown. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.

Disclaimer: Wage and outlook figures on this page are provided for informational purposes only and do not constitute career, financial, or salary-negotiation advice. Actual pay varies by employer, experience, and local conditions; consult a career counselor or the hiring employer for guidance specific to your situation.

Source: U.S. Bureau of Labor Statistics, OES Occupational wage estimates by area and industry · 2025

Federal sources on this Hotel, Motel, and Resort Desk Clerks card
  • BLS Occupational Employment and Wage Statistics (OEWS / OES) - national median and percentiles for SOC 43-4081. bls.gov/oes
  • O*NET OnLine - task and skill statements for Hotel, Motel, and Resort Desk Clerks. onetcenter.org
  • BLS Employment Projections - 2024-2034 change and openings for this occupation. bls.gov/emp
  • U.S. Census Bureau ACS - demographic and labor-force context for state and metro geography. census.gov/programs-surveys/acs
  • IRS Statistics of Income (SOI) - payroll-tax aggregate context for wage comparisons. irs.gov/statistics