Office and Administrative Support Occupations
BLS May 2025 wages O*NET task lead SOC 43-5032

Dispatchers, Except Police, Fire, and Ambulance

O*NET task statements lead this Dispatchers, Except Police, Fire, and Ambulance card before OEWS pay; neighboring titles include Executive Secretaries and Executive Administrative Assistants, Proofreaders and Copy Markers, Cargo and Freight Agents, Eligibility Interviewers, Government Programs.

Full salary details → About this data

Same-major-group titles next to Dispatchers, Except Police, Fire, and Ambulance: Executive Secretaries and Executive Administrative Assistants ($77K) , Proofreaders and Copy Markers ($51K) , Cargo and Freight Agents ($52K) , Eligibility Interviewers, Government Programs ($54K) . Hash-ordered per card so residual SOC siblings do not share an identical peer sentence.

What Dispatchers, Except Police, Fire, and Ambulance publish as work

O*NET task statements for SOC 43-5032 - occupation-level descriptions, not every employer's posting. Sibling cards diverge here because the task set is entity-keyed.

  1. 1. Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specif…
  2. 2. Prepare daily work and run schedules
  3. 3. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment
  4. 4. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios
  5. 5. Oversee all communications within specifically assigned territories
  6. 6. Receive or prepare work orders
  7. 7. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch in…
  8. 8. Arrange for necessary repairs to restore service and schedules
  9. 9. Monitor personnel or equipment locations and utilization to coordinate service and schedules
  10. 10. Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications
  11. 11. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards
  12. 12. Order supplies or equipment and issue them to personnel

Dispatchers, Except Police, Fire, and Ambulance: O*NET ranks Active Listening first

Importance-ranked O*NET profile for SOC 43-5032 - lead skill Active Listening at 4.0 ; lead knowledge Customer and Personal Service. Sibling cards diverge here even when peer titles overlap.

Top skills

  1. 1. Active Listening 4.0
  2. 2. Speaking 4.0
  3. 3. Monitoring 3.9
  4. 4. Coordination 3.9
  5. 5. Reading Comprehension 3.8
  6. 6. Time Management 3.8
  7. 7. Writing 3.1
  8. 8. Critical Thinking 3.1

Knowledge areas

  1. 1. Customer and Personal Service 4.3
  2. 2. Public Safety and Security 4.0
  3. 3. Administration and Management 3.9
  4. 4. Administrative 3.7
  5. 5. English Language 3.5
  6. 6. Transportation 3.5
National median after O*NET task lead
$50,340
/year · 12 published task lines above
Lead task: Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specif…
$50K
National median
↓ -1%
Growth 2024-2034
18,500
Annual openings
202,810
Estimated US jobs
Executive Secretaries and Executive Administrative Assistants
Highest-pay peer · $77K

Typical Entry and Preparation Assignments

Entry education High school diploma or equivalent

Top Paying States for Dispatchers, Except Police, Fire, and Ambulance

1. New York $55,810
2. Washington $59,330
3. Alaska $56,730
4. North Dakota $57,580
5. Minnesota $59,220
6. Massachusetts $55,690
7. Delaware $57,170
8. Vermont $56,360
9. District of Columbia $72,260
10. Illinois $57,240

Other Office and Administrative Support Occupations titles

  1. 1. Cargo and Freight Agents $52,260
  2. 2. Proofreaders and Copy Markers $51,120
  3. 3. Eligibility Interviewers, Government Programs $54,210
  4. 4. Legal Secretaries and Administrative Assistants $55,570
  5. 5. Postal Service Mail Carriers $60,550
  6. 6. Executive Secretaries and Executive Administrative Assistants $76,590

O*NET publishes 12 leading task statements for Dispatchers, Except Police, Fire, and Ambulance (SOC 43-5032). The national OEWS median is $50,340 inside Office and Administrative Support Occupations. Same-group neighbors: Executive Secretaries and Executive Administrative Assistants, Proofreaders and Copy Markers, Cargo and Freight Agents, Eligibility Interviewers, Government Programs. Lead published task: Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specif….

Employment Projections expect -1% change between 2024 and 2034 (declining vs baseline 3.1%). About 18,500 annual openings are projected. BLS assigns High school diploma or equivalent as typical education needed for entry. These are occupation-level assignments, not universal requirements. BLS does not publish a separate occupation-specific safety rate for this role; its broad SOC-group rate is excluded from this career card's grade.

Highest published state median in this ranking: New York at $55,810. The table records differences without proving causes. Highest-pay peer shown here: Executive Secretaries and Executive Administrative Assistants at $76,590. Compare the same statistic in the relevant local wage area before treating the national median as a personal benchmark; OEWS excludes employer benefits.

Dispatchers, Except Police, Fire, and Ambulance pay-rank #20 in Office and Administrative Support Occupations

Dispatchers, Except Police, Fire, and Ambulance sits at pay-rank #20 of 54 detailed Office and Administrative Support Occupations, the middle third of the major-group median table. ROW_NUMBER on median; title breaks ties.

Other mid-table titles · closest medians

Full Salary Details Compare this role

Data from U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025. Projections from BLS Employment Projections program, 2024-2034.

SOC 43-5032 · national median $50,340 · middle third of Office and Administrative Support Occupations (#20/54). Open the full OEWS map or a named state before treating the card median as a local ask.

Dispatchers, Except Police, Fire, and Ambulance salary map

State, metro, and percentile for SOC 43-5032

New York · top state for Dispatchers, Except Police, Fire, and Ambulance

$56K published median

Washington · #2 state pay

$59K · behind New York

Executive Secretaries and Executive Administrative Assistants

Highest-pay peer vs Dispatchers, Except Police, Fire, and Ambulance · $77K

Proofreaders and Copy Markers

Lower-pay peer beside Dispatchers, Except Police, Fire, and Ambulance · $51K

Compare Dispatchers, Except Police, Fire, and Ambulance

Head-to-head OEWS medians with another SOC
Compare Dispatchers, Except Police, Fire, and Ambulance with another occupation →

Role and task next reads

Dispatchers, Except Police, Fire, and Ambulance full salary map

State and metro OEWS after the task lead

Compare tasks and pay

Side-by-side with another occupation

Frequently Asked Questions

Is Dispatchers, Except Police, Fire, and Ambulance mid-table among Office and Administrative Support Occupations? ▼
Yes: pay-rank #20 of 54 detailed Office and Administrative Support Occupations, the middle third. Mid-table neighbors: Statistical Assistants ($50K), Procurement Clerks ($51K), Credit Authorizers, Checkers, and Clerks ($50K), Loan Interviewers and Clerks ($50K). ROW_NUMBER on median; title breaks ties.
What do dispatchers, except police, fire, and ambulance do day to day? ▼
O*NET lists published task statements for Dispatchers, Except Police, Fire, and Ambulance. Leading ones include: Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specif…; Prepare daily work and run schedules; Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment; Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios. These are occupation-level task descriptions, not every employer's job description.
Which O*NET skills rank highest for dispatchers, except police, fire, and ambulance? ▼
For SOC 43-5032, O*NET importance scores lead with Active Listening (4.0), Speaking (4.0), Monitoring (3.9), Coordination (3.9). Knowledge areas emphasize Customer and Personal Service, Public Safety and Security, Administration and Management. These are occupation-level profiles, not a hiring checklist for every employer.
What is the OEWS national median for Dispatchers, Except Police, Fire, and Ambulance? ▼
May 2025 OEWS reports $50,340 as the national median for Dispatchers, Except Police, Fire, and Ambulance. The published 10th-90th range is $36,030 to $78,140. Beside Executive Secretaries and Executive Administrative Assistants ($76,590), this is the occupation-level national figure, not a local offer.
What employment change does BLS publish for Dispatchers, Except Police, Fire, and Ambulance? ▼
The 2024-2034 projection for Dispatchers, Except Police, Fire, and Ambulance is -1%. Projected annual openings: about 18,500. Relative to the current all-occupations baseline of 3.1%: declining.
What typical entry education does BLS assign to Dispatchers, Except Police, Fire, and Ambulance? ▼
BLS assigns High school diploma or equivalent as the typical-education-needed-for-entry category for Dispatchers, Except Police, Fire, and Ambulance. These are occupation-level labels, not every employer's hiring rule.
Which three states show the highest OEWS medians for Dispatchers, Except Police, Fire, and Ambulance? ▼
New York ($55,810), Washington ($59,330), Alaska ($56,730) lead this ranking. The table does not identify why those state estimates differ.

Source data and WageDex calculations are identified in context on this page. Wage and state figures use BLS OEWS May 2025; growth and education use BLS Employment Projections for 2024-2034; safety fields cite BLS CFOI/SOII; task statements cite O*NET where shown. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.

Disclaimer: Wage and outlook figures on this page are provided for informational purposes only and do not constitute career, financial, or salary-negotiation advice. Actual pay varies by employer, experience, and local conditions; consult a career counselor or the hiring employer for guidance specific to your situation.

Source: U.S. Bureau of Labor Statistics, OES Occupational wage estimates by area and industry · 2025

Federal sources on this Dispatchers, Except Police, Fire, and Ambulance card
  • BLS Occupational Employment and Wage Statistics (OEWS / OES) - national median and percentiles for SOC 43-5032. bls.gov/oes
  • O*NET OnLine - task and skill statements for Dispatchers, Except Police, Fire, and Ambulance. onetcenter.org
  • BLS Employment Projections - 2024-2034 change and openings for this occupation. bls.gov/emp
  • U.S. Census Bureau ACS - demographic and labor-force context for state and metro geography. census.gov/programs-surveys/acs
  • IRS Statistics of Income (SOI) - payroll-tax aggregate context for wage comparisons. irs.gov/statistics