Bill and Account Collectors in the Charlotte-Concord-Gastonia Metro

BLS metro-level wage data places Bill and Account Collectors pay in Charlotte-Concord-Gastonia, NC-SC at a median of $40,040 per year ($19.25/hr), drawn from the OEWS May 2025 release for this Metropolitan Statistical Area. Compared with the national median of $47,030, the metro estimate is 15% below. OEWS reports the difference but does not identify its cause. Approximately 2,320 bill and account collectors are employed across the Charlotte-Concord-Gastonia MSA in SOC 43-3011.

The Charlotte-Concord-Gastonia pay distribution spans from $24,960 at the 10th percentile to $58,110 at the 90th, a 2.3× observed spread. Differences in specialization, employer, sector, location, credentials, schedule, and experience may all contribute, but OEWS does not isolate their effects. The 25th percentile sits at $33,720 and the 75th at $48,850, so half of Charlotte-Concord-Gastonia-based bill and account collectors earn within that middle band.

Metro figures use establishment work location, not worker residence. BLS draws metro boundaries from the OMB MSA definitions, so Charlotte-Concord-Gastonia, NC-SC covers the central city plus outlying counties tied to the metro economically. OEWS includes straight-time pay, tips, commissions, incentive pay, and production bonuses. It excludes employer health and retirement benefits, overtime premiums, stock compensation, signing bonuses, and other nonproduction bonuses. The same occupation's national profile, statewide NC estimate, and peer-metro rows provide distinct geographic comparisons. A published median is a benchmark, not a prediction or ceiling for one worker.