Office and Administrative Support Occupations
BLS May 2025 wages O*NET task lead SOC 43-9041

Insurance Claims and Policy Processing Clerks

O*NET task statements lead this Insurance Claims and Policy Processing Clerks card before OEWS pay; neighboring titles include Executive Secretaries and Executive Administrative Assistants, Public Safety Telecommunicators, First-Line Supervisors of Office and Administrative Support Workers, Production, Planning, and Expediting Clerks.

Full salary details → About this data

Same-major-group titles next to Insurance Claims and Policy Processing Clerks: Executive Secretaries and Executive Administrative Assistants ($77K) , Public Safety Telecommunicators ($53K) , First-Line Supervisors of Office and Administrative Support Workers ($70K) , Production, Planning, and Expediting Clerks ($60K) . Hash-ordered per card so residual SOC siblings do not share an identical peer sentence.

What Insurance Claims and Policy Processing Clerks publish as work

O*NET task statements for SOC 43-9041 - occupation-level descriptions, not every employer's posting. Sibling cards diverge here because the task set is entity-keyed.

  1. 1. Prepare insurance claim forms or related documents, and review them for completeness
  2. 2. Pay small claims
  3. 3. Calculate amount of claim
  4. 4. Post or attach information to claim file
  5. 5. Transmit claims for payment or further investigation
  6. 6. Contact insured or other involved persons to obtain missing information
  7. 7. Review insurance policy to determine coverage
  8. 8. Process and record new insurance policies and claims
  9. 9. Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers
  10. 10. Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data
  11. 11. Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors
  12. 12. Correspond with insured or agent to obtain information or to inform them of account status or changes

Insurance Claims and Policy Processing Clerks: O*NET ranks Reading Comprehension first

Importance-ranked O*NET profile for SOC 43-9041 - lead skill Reading Comprehension at 3.5 ; lead knowledge Customer and Personal Service. Sibling cards diverge here even when peer titles overlap.

Top skills

  1. 1. Reading Comprehension 3.5
  2. 2. Time Management 3.5
  3. 3. Speaking 3.4
  4. 4. Active Listening 3.3
  5. 5. Critical Thinking 3.3
  6. 6. Writing 3.1
  7. 7. Social Perceptiveness 3.1
  8. 8. Coordination 3.1

Knowledge areas

  1. 1. Customer and Personal Service 4.2
  2. 2. Administrative 3.9
  3. 3. English Language 3.6
  4. 4. Computers and Electronics 3.0
  5. 5. Mathematics 2.9
  6. 6. Administration and Management 2.4
National median after O*NET task lead
$49,230
/year · 12 published task lines above
Lead task: Prepare insurance claim forms or related documents, and review them for completeness
$49K
National median
↓ -4%
Growth 2024-2034
20,300
Annual openings
214,260
Estimated US jobs
Executive Secretaries and Executive Administrative Assistants
Highest-pay peer · $77K

Typical Entry and Preparation Assignments

Entry education High school diploma or equivalent

Top Paying States for Insurance Claims and Policy Processing Clerks

1. Minnesota $58,030
2. Washington $60,220
3. New Hampshire $60,650
4. California $56,800
5. Massachusetts $52,910
6. New York $57,790
7. Colorado $58,660
8. New Jersey $59,810
9. Maine $58,890
10. Connecticut $59,760

Other Office and Administrative Support Occupations titles

  1. 1. Public Safety Telecommunicators $53,040
  2. 2. First-Line Supervisors of Office and Administrative Support Workers $69,500
  3. 3. Production, Planning, and Expediting Clerks $59,650
  4. 4. Desktop Publishers $55,290
  5. 5. Legal Secretaries and Administrative Assistants $55,570
  6. 6. Executive Secretaries and Executive Administrative Assistants $76,590

O*NET publishes 12 leading task statements for Insurance Claims and Policy Processing Clerks (SOC 43-9041). The national OEWS median is $49,230 inside Office and Administrative Support Occupations. Same-group neighbors: Executive Secretaries and Executive Administrative Assistants, Public Safety Telecommunicators, First-Line Supervisors of Office and Administrative Support Workers, Production, Planning, and Expediting Clerks. Lead published task: Prepare insurance claim forms or related documents, and review them for completeness.

Employment Projections expect -4% change between 2024 and 2034 (declining vs baseline 3.1%). About 20,300 annual openings are projected. BLS assigns High school diploma or equivalent as typical education needed for entry. These are occupation-level assignments, not universal requirements. BLS does not publish a separate occupation-specific safety rate for this role; its broad SOC-group rate is excluded from this career card's grade.

Highest published state median in this ranking: Minnesota at $58,030. The table records differences without proving causes. Highest-pay peer shown here: Executive Secretaries and Executive Administrative Assistants at $76,590. Compare the same statistic in the relevant local wage area before treating the national median as a personal benchmark; OEWS excludes employer benefits.

Insurance Claims and Policy Processing Clerks pay-rank #26 in Office and Administrative Support Occupations

Insurance Claims and Policy Processing Clerks sits at pay-rank #26 of 54 detailed Office and Administrative Support Occupations, the middle third of the major-group median table. ROW_NUMBER on median; title breaks ties.

Other mid-table titles · closest medians

Full Salary Details Compare this role

Data from U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025. Projections from BLS Employment Projections program, 2024-2034.

SOC 43-9041 · national median $49,230 · middle third of Office and Administrative Support Occupations (#26/54). Open the full OEWS map or a named state before treating the card median as a local ask.

Insurance Claims and Policy Processing Clerks salary map

State, metro, and percentile for SOC 43-9041

Minnesota · top state for Insurance Claims and Policy Processing Clerks

$58K published median

Washington · #2 state pay

$60K · behind Minnesota

Executive Secretaries and Executive Administrative Assistants

Highest-pay peer vs Insurance Claims and Policy Processing Clerks · $77K

Public Safety Telecommunicators

Lower-pay peer beside Insurance Claims and Policy Processing Clerks · $53K

Compare Insurance Claims and Policy Processing Clerks

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Role and task next reads

Insurance Claims and Policy Processing Clerks full salary map

State and metro OEWS after the task lead

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Side-by-side with another occupation

Frequently Asked Questions

Is Insurance Claims and Policy Processing Clerks mid-table among Office and Administrative Support Occupations? ▼
Yes: pay-rank #26 of 54 detailed Office and Administrative Support Occupations, the middle third. Mid-table neighbors: Word Processors and Typists ($49K), Information and Record Clerks, All Other ($50K), Court, Municipal, and License Clerks ($49K), Billing and Posting Clerks ($49K). ROW_NUMBER on median; title breaks ties.
What do insurance claims and policy processing clerks do day to day? ▼
O*NET lists published task statements for Insurance Claims and Policy Processing Clerks. Leading ones include: Prepare insurance claim forms or related documents, and review them for completeness; Pay small claims; Calculate amount of claim; Post or attach information to claim file. These are occupation-level task descriptions, not every employer's job description.
Which O*NET skills rank highest for insurance claims and policy processing clerks? ▼
For SOC 43-9041, O*NET importance scores lead with Reading Comprehension (3.5), Time Management (3.5), Speaking (3.4), Active Listening (3.3). Knowledge areas emphasize Customer and Personal Service, Administrative, English Language. These are occupation-level profiles, not a hiring checklist for every employer.
What is the OEWS national median for Insurance Claims and Policy Processing Clerks? ▼
May 2025 OEWS reports $49,230 as the national median for Insurance Claims and Policy Processing Clerks. The published 10th-90th range is $37,560 to $73,590. Beside Executive Secretaries and Executive Administrative Assistants ($76,590), this is the occupation-level national figure, not a local offer.
What employment change does BLS publish for Insurance Claims and Policy Processing Clerks? ▼
The 2024-2034 projection for Insurance Claims and Policy Processing Clerks is -4%. Projected annual openings: about 20,300. Relative to the current all-occupations baseline of 3.1%: declining.
What typical entry education does BLS assign to Insurance Claims and Policy Processing Clerks? ▼
BLS assigns High school diploma or equivalent as the typical-education-needed-for-entry category for Insurance Claims and Policy Processing Clerks. These are occupation-level labels, not every employer's hiring rule.
Which three states show the highest OEWS medians for Insurance Claims and Policy Processing Clerks? ▼
Minnesota ($58,030), Washington ($60,220), New Hampshire ($60,650) lead this ranking. The table does not identify why those state estimates differ.

Source data and WageDex calculations are identified in context on this page. Wage and state figures use BLS OEWS May 2025; growth and education use BLS Employment Projections for 2024-2034; safety fields cite BLS CFOI/SOII; task statements cite O*NET where shown. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.

Disclaimer: Wage and outlook figures on this page are provided for informational purposes only and do not constitute career, financial, or salary-negotiation advice. Actual pay varies by employer, experience, and local conditions; consult a career counselor or the hiring employer for guidance specific to your situation.

Source: U.S. Bureau of Labor Statistics, OES Occupational wage estimates by area and industry · 2025

Federal sources on this Insurance Claims and Policy Processing Clerks card
  • BLS Occupational Employment and Wage Statistics (OEWS / OES) - national median and percentiles for SOC 43-9041. bls.gov/oes
  • O*NET OnLine - task and skill statements for Insurance Claims and Policy Processing Clerks. onetcenter.org
  • BLS Employment Projections - 2024-2034 change and openings for this occupation. bls.gov/emp
  • U.S. Census Bureau ACS - demographic and labor-force context for state and metro geography. census.gov/programs-surveys/acs
  • IRS Statistics of Income (SOI) - payroll-tax aggregate context for wage comparisons. irs.gov/statistics