Office and Administrative Support Occupations
BLS May 2025 wages High openings flow SOC 43-1011

First-Line Supervisors of Office and Administrative Support Workers

About 144,500 projected annual openings shape how to read First-Line Supervisors of Office and Administrative Support Workers against Brokerage Clerks, Public Safety Telecommunicators, Desktop Publishers, Production, Planning, and Expediting Clerks.

Full salary details → About this data

Same-major-group titles next to First-Line Supervisors of Office and Administrative Support Workers: Brokerage Clerks ($66K) , Public Safety Telecommunicators ($53K) , Desktop Publishers ($55K) , Production, Planning, and Expediting Clerks ($60K) . Hash-ordered per card so residual SOC siblings do not share an identical peer sentence.

What First-Line Supervisors of Office and Administrative Support Workers publish as work

O*NET task statements for SOC 43-1011 - occupation-level descriptions, not every employer's posting. Sibling cards diverge here because the task set is entity-keyed.

  1. 1. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and prop…
  2. 2. Resolve customer complaints or answer customers' questions regarding policies and procedures
  3. 3. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  4. 4. Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, o…
  5. 5. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
  6. 6. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff
  7. 7. Recruit, interview, and select employees
  8. 8. Interpret and communicate work procedures and company policies to staff
  9. 9. Develop work schedules according to budgets and workloads
  10. 10. Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
  11. 11. Train or instruct employees in job duties or company policies or arrange for training to be provided
  12. 12. Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies

First-Line Supervisors of Office and Administrative Support Workers: O*NET ranks Reading Comprehension first

Importance-ranked O*NET profile for SOC 43-1011 - lead skill Reading Comprehension at 4.0 ; lead knowledge Administration and Management. Sibling cards diverge here even when peer titles overlap.

Top skills

  1. 1. Reading Comprehension 4.0
  2. 2. Active Listening 4.0
  3. 3. Speaking 4.0
  4. 4. Monitoring 4.0
  5. 5. Social Perceptiveness 4.0
  6. 6. Coordination 4.0
  7. 7. Critical Thinking 3.9
  8. 8. Writing 3.8

Knowledge areas

  1. 1. Administration and Management 4.5
  2. 2. Customer and Personal Service 4.2
  3. 3. English Language 3.7
  4. 4. Administrative 3.7
  5. 5. Computers and Electronics 3.3
  6. 6. Personnel and Human Resources 3.2
Projected annual openings
144,500
growth + transfers + exits
National median $69,500/yr
$70K
National median
↓ -0%
Growth 2024-2034
1,436,680
Estimated US jobs
Brokerage Clerks
Highest-pay peer · $66K

Typical Entry and Preparation Assignments

Entry education High school diploma or equivalent
Related experience Less than 5 years

Top Paying States for First-Line Supervisors of Office and Administrative Support Workers

1. Washington $79,480
2. Colorado $76,600
3. Minnesota $76,440
4. California $77,590
5. Massachusetts $76,770
6. District of Columbia $79,200
7. New Jersey $76,640
8. Rhode Island $76,030
9. New York $79,170
10. Connecticut $78,200

Other Office and Administrative Support Occupations titles

  1. 1. Public Safety Telecommunicators $53,040
  2. 2. Desktop Publishers $55,290
  3. 3. Brokerage Clerks $65,750
  4. 4. Production, Planning, and Expediting Clerks $59,650
  5. 5. Payroll and Timekeeping Clerks $58,260
  6. 6. Postal Service Mail Sorters, Processors, and Processing Machine Operators $58,470

Roughly 144,500 projected annual openings (growth, transfers, exits) are the scale signal for First-Line Supervisors of Office and Administrative Support Workers. Median pay is $69,500 in Office and Administrative Support Occupations.

Employment Projections expect -0% change between 2024 and 2034 (declining vs baseline 3.1%). BLS assigns High school diploma or equivalent as typical education needed for entry and less than 5 years as the typical related-work-experience category. These are occupation-level assignments, not universal requirements. BLS does not publish a separate occupation-specific safety rate for this role; its broad SOC-group rate is excluded from this career card's grade.

Highest published state median in this ranking: Washington at $79,480. The table records differences without proving causes. Highest-pay peer shown here: Brokerage Clerks at $65,750. Compare the same statistic in the relevant local wage area before treating the national median as a personal benchmark; OEWS excludes employer benefits.

First-Line Supervisors of Office and Administrative Support Workers pay-rank #2 in Office and Administrative Support Occupations

Among 54 detailed Office and Administrative Support Occupations with a published OEWS median, First-Line Supervisors of Office and Administrative Support Workers is pay-rank #2, the upper third of that major group. The order is ROW_NUMBER on national median (title as tiebreak), not a worker-level percentile.

Other upper-third titles · closest medians

Full Salary Details Compare this role

Data from U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025. Projections from BLS Employment Projections program, 2024-2034.

SOC 43-1011 · national median $69,500 · upper third of Office and Administrative Support Occupations (#2/54). Open the full OEWS map or a named state before treating the card median as a local ask.

First-Line Supervisors of Office and Administrative Support Workers salary map

State, metro, and percentile for SOC 43-1011

Washington · top state for First-Line Supervisors of Office and Administrative Support Workers

$79K published median

Colorado · #2 state pay

$77K · behind Washington

Brokerage Clerks

Highest-pay peer vs First-Line Supervisors of Office and Administrative Support Workers · $66K

Public Safety Telecommunicators

Lower-pay peer beside First-Line Supervisors of Office and Administrative Support Workers · $53K

Compare First-Line Supervisors of Office and Administrative Support Workers

Head-to-head OEWS medians with another SOC
Compare First-Line Supervisors of Office and Administrative Support Workers with another occupation →

Openings and labor-flow next reads

Most Openings Rankings

Labor-flow scale across occupations

Compare openings side-by-side

Head-to-head with another role

Frequently Asked Questions

Which Office and Administrative Support Occupations titles sit near First-Line Supervisors of Office and Administrative Support Workers at the top of the pay table? ▼
First-Line Supervisors of Office and Administrative Support Workers is pay-rank #2 of 54 detailed Office and Administrative Support Occupations with an OEWS median, upper third. Nearest upper-third titles: Brokerage Clerks ($66K), Executive Secretaries and Executive Administrative Assistants ($77K), Postal Service Clerks ($62K), Postal Service Mail Carriers ($61K). Rank is ROW_NUMBER on national median.
What do first-line supervisors of office and administrative support workers do day to day? ▼
O*NET lists published task statements for First-Line Supervisors of Office and Administrative Support Workers. Leading ones include: Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and prop…; Resolve customer complaints or answer customers' questions regarding policies and procedures; Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes; Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, o…. These are occupation-level task descriptions, not every employer's job description.
Which O*NET skills rank highest for first-line supervisors of office and administrative support workers? ▼
For SOC 43-1011, O*NET importance scores lead with Reading Comprehension (4.0), Active Listening (4.0), Speaking (4.0), Monitoring (4.0). Knowledge areas emphasize Administration and Management, Customer and Personal Service, English Language. These are occupation-level profiles, not a hiring checklist for every employer.
What is the OEWS national median for First-Line Supervisors of Office and Administrative Support Workers? ▼
May 2025 OEWS reports $69,500 as the national median for First-Line Supervisors of Office and Administrative Support Workers. The published 10th-90th range is $45,610 to $104,710. Beside Brokerage Clerks ($65,750), this is the occupation-level national figure, not a local offer.
What employment change does BLS publish for First-Line Supervisors of Office and Administrative Support Workers? ▼
The 2024-2034 projection for First-Line Supervisors of Office and Administrative Support Workers is -0%. Projected annual openings: about 144,500. Relative to the current all-occupations baseline of 3.1%: declining.
Which three states show the highest OEWS medians for First-Line Supervisors of Office and Administrative Support Workers? ▼
Washington ($79,480), Colorado ($76,600), Minnesota ($76,440) lead this ranking. The table does not identify why those state estimates differ.

Source data and WageDex calculations are identified in context on this page. Wage and state figures use BLS OEWS May 2025; growth and education use BLS Employment Projections for 2024-2034; safety fields cite BLS CFOI/SOII; task statements cite O*NET where shown. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.

Disclaimer: Wage and outlook figures on this page are provided for informational purposes only and do not constitute career, financial, or salary-negotiation advice. Actual pay varies by employer, experience, and local conditions; consult a career counselor or the hiring employer for guidance specific to your situation.

Source: U.S. Bureau of Labor Statistics, OES Occupational wage estimates by area and industry · 2025

Federal sources on this First-Line Supervisors of Office and Administrative Support Workers card
  • BLS Occupational Employment and Wage Statistics (OEWS / OES) - national median and percentiles for SOC 43-1011. bls.gov/oes
  • O*NET OnLine - task and skill statements for First-Line Supervisors of Office and Administrative Support Workers. onetcenter.org
  • BLS Employment Projections - 2024-2034 change and openings for this occupation. bls.gov/emp
  • U.S. Census Bureau ACS - demographic and labor-force context for state and metro geography. census.gov/programs-surveys/acs
  • IRS Statistics of Income (SOI) - payroll-tax aggregate context for wage comparisons. irs.gov/statistics