Sales and Related Occupations
BLS May 2025 wages Wide pay band SOC 41-1012

First-Line Supervisors of Non-Retail Sales Workers

The published band from $50,320 to $164,070 is the distinctive signal for this role, not a twin of Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel.

Same-major-group titles next to First-Line Supervisors of Non-Retail Sales Workers: Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel ($70K) , Demonstrators and Product Promoters ($39K) , Advertising Sales Agents ($65K) , Counter and Rental Clerks ($41K) . Hash-ordered per card so residual SOC siblings do not share an identical peer sentence.

What First-Line Supervisors of Non-Retail Sales Workers publish as work

O*NET task statements for SOC 41-1012 - occupation-level descriptions, not every employer's posting. Sibling cards diverge here because the task set is entity-keyed.

  1. 1. Monitor sales staff performance to ensure that goals are met
  2. 2. Provide staff with assistance in performing difficult or complicated duties
  3. 3. Visit retailers and sales representatives to promote products and gather information
  4. 4. Formulate pricing policies on merchandise according to profitability requirements
  5. 5. Prepare sales and inventory reports for management and budget departments
  6. 6. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services
  7. 7. Examine products purchased for resale or received for storage to determine product condition
  8. 8. Examine merchandise to ensure correct pricing and display, and that it functions as advertised
  9. 9. Listen to and resolve customer complaints regarding services, products, or personnel
  10. 10. Keep records pertaining to purchases, sales, and requisitions
  11. 11. Hire, train, and evaluate personnel
  12. 12. Analyze details of sales territories to assess their growth potential and to set quotas

First-Line Supervisors of Non-Retail Sales Workers: O*NET ranks Active Listening first

Importance-ranked O*NET profile for SOC 41-1012 - lead skill Active Listening at 4.0 ; lead knowledge Customer and Personal Service. Sibling cards diverge here even when peer titles overlap.

Top skills

  1. 1. Active Listening 4.0
  2. 2. Speaking 4.0
  3. 3. Monitoring 4.0
  4. 4. Management of Personnel Resources 4.0
  5. 5. Social Perceptiveness 3.9
  6. 6. Coordination 3.9
  7. 7. Judgment and Decision Making 3.9
  8. 8. Time Management 3.9

Knowledge areas

  1. 1. Customer and Personal Service 4.0
  2. 2. Administration and Management 3.9
  3. 3. English Language 3.8
  4. 4. Personnel and Human Resources 3.5
  5. 5. Economics and Accounting 3.4
  6. 6. Sales and Marketing 3.3
Published pay band (10th to 90th)
$50,320 to $164,070
median $87,520 · ~3.3× spread
$88K
National median
24,800
Annual openings
214,390
Estimated US jobs
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Highest-pay peer · $70K

Typical Entry and Preparation Assignments

Entry education High school diploma or equivalent
Related experience Less than 5 years

Top Paying States for First-Line Supervisors of Non-Retail Sales Workers

The OEWS band for First-Line Supervisors of Non-Retail Sales Workers runs from $50,320 (10th) to $164,070 (90th), about 3.3× wide, with median $87,520. That spread, not the midpoint alone, is the distinctive published fact.

A separate current BLS Employment Projections row is not available for First-Line Supervisors of Non-Retail Sales Workers. BLS assigns High school diploma or equivalent as typical education needed for entry and less than 5 years as the typical related-work-experience category. These are occupation-level assignments, not universal requirements. BLS does not publish a separate occupation-specific safety rate for this role; its broad SOC-group rate is excluded from this career card's grade.

Highest published state median in this ranking: Virginia at $98,170. The table records differences without proving causes. Highest-pay peer shown here: Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel at $69,990. Compare the same statistic in the relevant local wage area before treating the national median as a personal benchmark; OEWS excludes employer benefits.

First-Line Supervisors of Non-Retail Sales Workers pay-rank #3 in Sales and Related Occupations

Among 22 detailed Sales and Related Occupations with a published OEWS median, First-Line Supervisors of Non-Retail Sales Workers is pay-rank #3, the upper third of that major group. The order is ROW_NUMBER on national median (title as tiebreak), not a worker-level percentile.

Other upper-third titles · closest medians

Data from U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025.

Frequently Asked Questions

Which Sales and Related Occupations titles sit near First-Line Supervisors of Non-Retail Sales Workers at the top of the pay table?
First-Line Supervisors of Non-Retail Sales Workers is pay-rank #3 of 22 detailed Sales and Related Occupations with an OEWS median, upper third. Nearest upper-third titles: Securities, Commodities, and Financial Services Sales Agents ($79K), Real Estate Brokers ($73K), Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products ($72K), Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products ($105K). Rank is ROW_NUMBER on national median.
What do first-line supervisors of non-retail sales workers do day to day?
O*NET lists published task statements for First-Line Supervisors of Non-Retail Sales Workers. Leading ones include: Monitor sales staff performance to ensure that goals are met; Provide staff with assistance in performing difficult or complicated duties; Visit retailers and sales representatives to promote products and gather information; Formulate pricing policies on merchandise according to profitability requirements. These are occupation-level task descriptions, not every employer's job description.
Which O*NET skills rank highest for first-line supervisors of non-retail sales workers?
For SOC 41-1012, O*NET importance scores lead with Active Listening (4.0), Speaking (4.0), Monitoring (4.0), Management of Personnel Resources (4.0). Knowledge areas emphasize Customer and Personal Service, Administration and Management, English Language. These are occupation-level profiles, not a hiring checklist for every employer.
How wide is the published pay band for First-Line Supervisors of Non-Retail Sales Workers?
OEWS places the 10th percentile at $50,320 and the 90th at $164,070 for First-Line Supervisors of Non-Retail Sales Workers (3.3× spread). The national median is $87,520. OEWS does not isolate experience, employer, or geography as the cause of that spread.
What typical entry education does BLS assign to First-Line Supervisors of Non-Retail Sales Workers?
BLS assigns High school diploma or equivalent as the typical-education-needed-for-entry category for First-Line Supervisors of Non-Retail Sales Workers. Related-work-experience category: less than 5 years. These are occupation-level labels, not every employer's hiring rule.
Which three states show the highest OEWS medians for First-Line Supervisors of Non-Retail Sales Workers?
Virginia ($98,170), South Dakota ($105,680), New Hampshire ($97,470) lead this ranking. The table does not identify why those state estimates differ.

Source data and WageDex calculations are identified in context on this page. Wage and state figures use BLS OEWS May 2025; growth and education use BLS Employment Projections for 2024-2034; safety fields cite BLS CFOI/SOII; task statements cite O*NET where shown. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.

Disclaimer: Wage and outlook figures on this page are provided for informational purposes only and do not constitute career, financial, or salary-negotiation advice. Actual pay varies by employer, experience, and local conditions; consult a career counselor or the hiring employer for guidance specific to your situation.

Source: U.S. Bureau of Labor Statistics, OES Occupational wage estimates by area and industry · 2025

Federal sources on this First-Line Supervisors of Non-Retail Sales Workers card
  • BLS Occupational Employment and Wage Statistics (OEWS / OES) - national median and percentiles for SOC 41-1012. bls.gov/oes
  • O*NET OnLine - task and skill statements for First-Line Supervisors of Non-Retail Sales Workers. onetcenter.org
  • BLS Employment Projections - 2024-2034 change and openings for this occupation. bls.gov/emp
  • U.S. Census Bureau ACS - demographic and labor-force context for state and metro geography. census.gov/programs-surveys/acs
  • IRS Statistics of Income (SOI) - payroll-tax aggregate context for wage comparisons. irs.gov/statistics